Shipping policy

Shipping Policy

Last Updated: May 22, 2026

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered through our store.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Orders are not processed or shipped on:

  • Weekends

  • Holidays

  • Store closure dates

During high-volume periods, processing times may be extended.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on:

  • Shipping destination

  • Package size and weight

  • Selected shipping method

Estimated delivery times vary depending on the carrier and destination.

Typical delivery estimates:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days

Delivery times are estimates only and are not guaranteed.

Shipping Carriers

We may use various shipping carriers including:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Other regional carriers

Carrier selection may vary depending on order size, destination, and shipping speed.

International Shipping

International customers are responsible for:

  • Customs duties

  • Import taxes

  • VAT fees

  • Brokerage fees

  • Other country-specific charges

These fees are not included in product or shipping prices unless explicitly stated.

We are not responsible for delays caused by customs processing.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address:

  • Additional shipping charges may apply for reshipment

  • Refunds may exclude original shipping costs

Please contact us immediately if you notice an error in your shipping information.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery responsibility rests with the carrier.

We are not liable for:

  • Lost packages

  • Stolen packages

  • Carrier delays

  • Delivery exceptions caused by weather or external events

If your package appears lost, please contact the shipping carrier first using your tracking information.

We will assist where possible in filing claims or locating shipments.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number

  • Photos of the damaged item

  • Photos of packaging materials

We will review the issue and determine an appropriate resolution.

Order Tracking

Tracking information will be provided via email once your order ships when tracking is available.

Please allow up to 48 hours for tracking updates to appear after shipment confirmation.

Shipping Restrictions

We reserve the right to:

  • Restrict shipping to certain locations

  • Refuse shipment of orders flagged for fraud or unauthorized activity

  • Cancel orders due to shipping limitations or carrier issues

Contact Us

If you have any questions regarding shipping or delivery, please contact us through our website contact page or customer support email.

By placing an order through our store, you agree to the terms outlined in this Shipping Policy.